Damp and mould reports for landlords and letting agents.

Fast response

Quick inspections when a tenant reports damp or mould.

Damp and mould complaints shouldn’t be left to sit. We aim to inspect within 5 days of your request, and we can arrange access directly with the tenant or through your letting agent.

Our inspection is the same thorough process as our standard damp survey. We take moisture readings, inspect the property inside and out, and check ventilation and extraction, so the report deals with the cause and not just the mould on the surface.

Written evidence

A written record of findings and work done.

You get documents you can keep on file:

• An inspection report with dated photos, moisture readings, the likely cause and our recommendations
• A quote for the recommended work, including replastering and redecorating
• A completion record once work is done, with photos and a description of what was carried out
• Guarantee paperwork for treatments that carry one

We’re honest about causes. Condensation is often made worse by things that are the landlord’s to fix, such as weak or missing extractor fans, no background ventilation or cold walls, and we’ll say so rather than defaulting to blaming the tenant. Where the tenant’s habits are part of the picture, we’ll say that too, fairly.

A landlord damp and mould report costs £99.

Letting agents

Working with letting agents.

We’re happy to take instructions from letting agents on the landlord’s behalf. We can collect keys, contact tenants to arrange access, and send reports and quotes to the agent, the landlord or both. If you manage several properties, we can work to your usual process for approvals and invoicing.

Your responsibilities

Landlords’ legal duty on damp and mould.

Landlords already have a legal duty to keep rented homes free from serious hazards, and damp and mould are among the most common. The rules for both social and private landlords have been tightening, so it matters more than ever to act on reports promptly and to keep a record of what was found and done.

We’re not legal advisers. For the specific requirements and timescales that apply to your properties, check with your letting agent, your local council or a legal adviser. What we can give you is a clear diagnosis, a proper fix and the paperwork to show it.

One firm for the whole job

We do the replastering and making good ourselves.

Once the cause is dealt with, we treat and remove the mould, replaster any damaged areas and redecorate, so the property is ready for the tenant to use normally again, without you having to arrange separate trades.

That means one firm, one point of contact and one price, with no gap between the damp work finishing and a separate plasterer or decorator turning up. See our plastering and decorating services for more on that side of the work.

Before & after

What it looks like before and after.

AI-generated illustration

AI-generated illustration

Images marked “AI-generated illustration” show typical damp problems and repairs. They aren’t photos of our own work, and we’ll replace them with photos from real jobs as they’re completed.

Frequently asked questions

Landlord damp and mould FAQs.